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Short answers in plain words. Pick the guide that fits you, or start with the questions people ask most.
Asked most
What does it cost to run a Collection?
There is no subscription cost to open or run a Collection, and 5Kobo takes no fee on Contributions. Every Withdrawal has a published Service fee. You see the exact Service fee and the amount you'll receive before you confirm.
Can a chat message move money?
No. A chat message only shows that someone has a phone, and phones get lost and shared. Every Withdrawal must be confirmed inside 5Kobo, on a signed-in session, with Confirm it's you.
Do I need a password?
No. You sign in with your phone number and a code we send by text message. There is nothing to remember.
Do I need an account to contribute?
No. Open the Collection link, see the account number, and send from your own banking app. There is no account to create and no app to install.
How do I know my Contribution landed?
Once your transfer lands, it is Confirmed and shows on the Collection page with the amount you sent. Open the same link again to check.
Still stuck?
Tell us what happened and which collection it is about.
Your group.One link.
Burials, hospital bills, weddings, levies, dues. Open a collection now and share it before the next “how much we don gather?”
